FAQ

🕵️ Is this really anonymous?

Yes! We do not include any sender information unless you specifically ask us to. If you want to stay mysterious, your secret’s safe with us.

🍋 Good Reasons to Send a Sour Note

Let’s face it — some situations call for something… zestier than flowers or a text. Here are a few moments when a Sour Note is the perfect squeeze:

• A breakup that deserved a little more citrus
  • Sometimes "it's not you, it's me" just doesn't cut it.
• A passive-aggressive coworker
  • You could file an HR complaint… or just send a lemon.
• An ex who still watches your stories
  • Let them know you're thinking of them — sourly.
• A friend who ghosted your group chat
  • Remind them what they’re missing: Vitamin C and accountability.
• Just for fun!
  • No drama? No problem. Sometimes sending a lemon for laughs is the whole point.
• A subtle “hey, you’re being salty”
  • Give them citrus to match the energy.

🍋 What Exactly Comes in the Box?

Each Sour Note includes:

• 1 Fresh Lemon with a hand written message
• Eco-Friendly packaging with cushioning
• A plain, unbranded box for stealthy delivery

✍️ Can I write anything I want in the message?

Mostly, yes - keep it under 140 Characters and avoid anything illegal, threatening, or hateful. We review all messages and reserve the right to reject messages that cross the line.  Rejected messages will be cancelled and a refund issued.

📬 Where do you ship?

We currently ship within the United States

📦 How long does shipping take?

Orders typically ship out within 2-3 business days. Standard delivery takes 3-5 business days depending on location.

📦 Can my order be delivered on an exact date?

Unfortunately, we cannot guarantee delivery on a certain date.

💳 Can I track the delivery?

Yes! You'll get a tracking number once your lemon is in the mail.

❓Still have questions?

Head over to our contact form. and let us know!